AI & Machine Learning
2 min
19 October 2023

Auteur

Lisanne Groot

Lisanne Groot

marketing consultant

AI transforms email marketing - 57% of business marketers are focusing on artificial intelligence

AI transforms email marketing - 57% of business marketers are focusing on artificial intelligence

Did you know that nearly 60% of business marketers are now integrating artificial intelligence into their email campaigns? When you compare this figure to last year, it quickly becomes clear that this is an explosive growth from 26% to 57%. Recent research by Ascend2 and RPE Origin shows that adding artificial intelligence to email campaigns increases efficiency, particularly in the areas of personalization and retargeting.

This exponential growth is not happening without reason. Companies with 500 or more employees are already reporting beneficial results. The positive effect is so compelling that an additional 25% of marketers are on the verge of integrating AI into their future email campaigns. Todd Lebo, CEO of Ascend2, is convinced of the control that AI offers over email channels. He emphasizes that the technology personalizes and targets messages much more effectively.

Despite the positive results, a survey of 110 marketers reveals that many of them consider their email marketing efforts to be only "somewhat successful." However, with the help of AI, those who utilize it report overwhelmingly positive outcomes. Some applications include content personalization, retargeting, subject line optimization, and predictive analytics for customer behavior.

Nonetheless, there are concerns about reliance on AI. Issues range from customer privacy and data protection to a lack of expertise within companies. Lebo emphasizes that, despite these concerns, AI is a tool that can enhance current tactics such as email marketing.

Interestingly, when asked about valuable features within email marketing platforms, marketers primarily point to improved personalization algorithms, predictive analytics, and automated content creation. Lebo sees great potential in AI-driven testing capabilities, where AI can indicate which tests would be most effective.

Despite concerns about the impact of AI on jobs in email marketing, the majority believe that AI will enrich the industry without replacing human creativity and strategy. Lebo concludes with the thought that AI will play a supportive role in optimizing content for various audiences, while humans maintain control over strategy and core messaging.

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