Companies like Honeywell and McKinsey are already leveraging autonomous agents to drastically increase their productivity and efficiency. What if you could reduce the time spent on administrative tasks with AI or accelerate your customer process by 90%? Autonomous agents in Dynamics 365 and Copilot Studio offer organizations these opportunities.
New opportunities with Copilot Studio:
Microsoft announces the public preview of Copilot Studio, enabling companies to easily create autonomous agents. These agents, utilizing data from Microsoft 365 and other sources, can perform tasks ranging from IT support to customer service. For instance, Pets at Home has developed an agent that can save millions annually by processing cases more efficiently.
The impact for businesses:
For companies, this signifies a shift from traditional processes to an AI-driven approach. By employing these autonomous agents, organizations can save time and costs, as evidenced by the results of companies already utilizing this technology. Consider a significant reduction in turnaround time for customer processes and improved efficiency in legal due diligence.
New agents in Dynamics 365:
Microsoft introduces ten new autonomous agents in Dynamics 365, designed to empower every team, from sales to supply chain. These agents assist in generating leads, monitoring supplier performance, and enhancing customer interactions. Each of these agents can perform tasks that previously took a lot of time, helping companies become more competitive in an AI-driven market.
Solutions for security and data management:
When using these agents, data security is paramount. Microsoft ensures strict security protocols, such as data loss prevention and strong authentication. IT administrators can easily manage the control and security of these agents through Copilot Studio, allowing companies to confidently utilize AI-driven solutions.
The possibilities of autonomous agents are endless. Companies that are already transitioning to this technology are experiencing significant improvements in efficiency, cost savings, and customer satisfaction.