Product & Platform Updates
2 min
24 October 2024

Auteur

Lisanne Groot

Lisanne Groot

marketing consultant

Google enhances Shopping platform with AI: more personalized shopping with new features

Google enhances Shopping platform with AI: more personalized shopping with new features

Google has launched an updated version of its Shopping platform, powered by artificial intelligence (AI). This update will be rolled out in the coming weeks in the United States and offers shoppers new, personalized tools for finding products, price comparison, and even virtual fitting rooms.

Key new features

One of the most striking features is the AI-generated summary within the user's search query. For example, when someone searches for "men's winter coat for Seattle," the AI generates a summary with tailored product recommendations. This ensures that shoppers can make the best choices based on their specific needs, such as climate or style preferences.

Additionally, a personalized deals page allows users to find the best offers tailored to their purchasing behavior. Google's AI models dynamically match user preferences, such as size and availability, to products that best suit them.

Impact on businesses and organizations

This AI-driven update of Google Shopping opens new opportunities for businesses to become more relevant to their target audience. By offering personalized recommendations and deals, companies can provide a better customer experience, leading to higher conversion rates and greater engagement.

Additionally, the integration of virtual fitting rooms and dynamic filters gives shoppers more confidence in their purchases, allowing businesses to present their products more effectively and attract higher-quality leads.

Points of attention

Although the AI-generated recommendations are impressive, they are still labeled as "experimental." This means that the accuracy may vary. Users can provide feedback to further improve the AI.

Future of Google Shopping

The revamped version of Google Shopping is currently being rolled out in the United States. Users can access it through the Shopping tab or by visiting shopping.google.com. Google will continue to gather feedback to further refine the AI functionalities and enhance the shopping experience for consumers.

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